Privacy Policy

Effective Date: September 18, 2026

At Srivika Fashions, we respect your privacy and are committed to protecting the personal information you share with us while using our website and purchasing our products.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the circumstances in which it may be shared.

By accessing or using our website and placing an order with us, you acknowledge and agree to the practices described in this Privacy Policy.

1. General Principles

Protecting your privacy is important to us. We take reasonable measures to protect your personal information and maintain its confidentiality.

However, no website, online transaction, or electronic data transmission can be guaranteed to be completely secure. We cannot be held responsible for unauthorized disclosure of information caused by circumstances beyond our reasonable control, including third-party websites, service providers, or advertisers.

Our website may contain links to third-party websites. Their privacy policies and practices may differ from ours. We encourage you to review the privacy policies of any third-party websites you visit.

Sri Vika Fashions reserves the right to update or modify this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this Privacy Policy periodically.

2. Information We Collect

When you visit our website, create an account, place an order, contact us, or otherwise interact with Sri Vika Fashions, we may collect certain information.

A. Personal and Contact Information

This may include:

• Name

• Billing and shipping address

• Email address

• Mobile/telephone number

• Other information you voluntarily provide to us

We use this information to process orders, arrange delivery, communicate with you, and provide customer support.

B. Order and Transaction Information

When you place an order, we may collect information relating to:

• Products purchased

• Order details and order history

• Billing information

• Shipping information

• Payment status

• Refund or exchange information

Payment information may be processed securely through our payment service providers. We do not intentionally store complete debit/credit card numbers, PINs, CVVs, or passwords on our own systems unless required and permitted by applicable law and secure payment processes.

C. Website Usage Information

We may automatically collect certain information about how you use our website, such as:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Date and time of visits

• Referring website or webpage

• General website interaction and navigation information

This information helps us understand how customers use our website and improve its functionality and services.

D. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

• Remember your preferences

• Maintain shopping cart information

• Understand website traffic and usage

• Improve website performance

• Provide a more convenient shopping experience

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functions.

E. Communications

If you contact us by email, WhatsApp, telephone, or through other communication channels, we may retain relevant information from those communications to respond to your enquiry, provide customer service, and maintain records of our interactions.

3. How We Use Your Information

We collect and use your information only for legitimate business purposes, including:

• Processing and fulfilling your orders

• Arranging delivery of products

• Processing payments, refunds, and exchanges

• Providing customer support

• Responding to enquiries and requests

• Communicating order-related information

• Sending important service notifications

• Improving our website, products, and customer experience

• Understanding customer preferences and website usage

• Preventing fraud, misuse, or unauthorized activity

• Complying with applicable legal and regulatory requirements

• Sending promotional offers, discounts, or product information where permitted and appropriate

You may contact us if you do not wish to receive promotional communications from us.

4. Sharing of Personal Information

Srivika Fashions does not sell or rent your personal information to third parties.

We may share information with trusted third parties when reasonably necessary to operate our business and provide services to you.

These may include:

• Payment gateway and payment processing providers

• Shipping and courier companies

• Website hosting and technology service providers

• IT and technical support providers

• Customer communication/service providers

• Professional advisers, where required

• Government authorities or law enforcement agencies where required by law

Third parties will receive only the information reasonably necessary to perform the relevant service or meet a legal requirement.

5. Aggregated and Non-Personal Information

We may use information in an aggregated or anonymized form for purposes such as:

• Understanding customer trends

• Website and business analytics

• Improving products and services

• Marketing and business planning

Where information has been aggregated or anonymized so that it cannot reasonably identify an individual, it may be used for legitimate business purposes.

6. Protection and Security of Your Information

We take reasonable technical, administrative, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

Access to personal information is limited to individuals and service providers who reasonably require it for business purposes.

However, no method of electronic storage or transmission over the internet is completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of your information.

7. Disclosure Required by Law

We may collect, use, preserve, or disclose your personal information where we reasonably believe it is necessary to:

• Comply with applicable laws, regulations, legal processes, or government requests

• Respond to lawful requests from authorities

• Prevent or investigate fraud or other unlawful activity

• Protect the rights, property, or safety of Sri Vika Fashions, our customers, or others

• Enforce our website terms, policies, and agreements

• Protect the security and integrity of our website and systems

Such disclosure will be made as permitted or required by applicable law.

8. Third-Party Service Providers

Sri Vika Fashions may use third-party service providers to support certain business functions, such as payment processing, shipping, website hosting, analytics, communications, and technical services.

Where necessary, relevant personal information may be shared with these providers solely for the purpose of providing the required service.

We expect our service providers to handle personal information appropriately and in accordance with applicable legal requirements.

9. Third-Party Websites and Links

Our website may contain links to websites or services operated by third parties.

Sri Vika Fashions is not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

10. Your Responsibility

You are responsible for ensuring that the information you provide to us is accurate and up to date.

If you create an account on our website, you are responsible for keeping your login credentials confidential and for taking reasonable steps to prevent unauthorized access to your account.

Please contact us immediately if you believe that your account or personal information has been accessed without authorization.

11. Retention of Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order processing, customer service, accounting, legal, tax, dispute resolution, fraud prevention, and other legitimate business requirements.

The period for which information is retained may vary depending on the nature of the information and applicable legal requirements.

12. Children's Privacy

Our website is intended for general audiences and is not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

13. Changes to This Privacy Policy

Srivika Fashions may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or services.

The updated Privacy Policy will be published on this page along with the revised effective date.

We encourage you to review this page periodically to remain informed about how we handle personal information.

14. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Srivika Fashions

Email: support@srivikafashions.com
WhatsApp: 9791035246

We will make reasonable efforts to respond to your enquiry and address your concerns.

Important Note

By using the Srivika Fashions website and providing your personal information, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law.