Terms and Conditions

Terms of Service

OVERVIEW

This website is operated by Srivika Fashions. Throughout the website, the terms “we”, “us”, “our” and “Srivika Fashions” refer to Sri Vika Fashions.

Sri Vika Fashions provides this website, including all information, products, services, tools, and features available through the website, subject to your acceptance of these Terms of Service and other applicable policies.

By visiting our website, creating an account, browsing our products, or purchasing products from us, you agree to be bound by these Terms of Service, including our Shipping Policy, Refund/Return Policy, Privacy Policy, and any other policies available on our website.

Please read these Terms of Service carefully before using our website or placing an order. If you do not agree with these Terms, please do not use our website or purchase products from us.

We reserve the right to update, modify, or replace any part of these Terms of Service by posting the revised version on our website. It is your responsibility to check this page periodically for changes. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

Our online store may be hosted and supported by third-party e-commerce and technology service providers, including Shopify, which provides the platform and infrastructure that enables us to sell our products and services online.


SECTION 1 – ONLINE STORE TERMS

By using our website, you confirm that you are legally permitted to enter into transactions under the applicable laws of your place of residence.

You agree not to use our products or website for any unlawful, fraudulent, or unauthorized purpose.

You must not:

  • Violate any applicable laws or regulations.

  • Attempt to gain unauthorized access to our website or systems.

  • Upload or transmit viruses, malware, or other harmful code.

  • Interfere with the security or functionality of our website.

  • Use our website to engage in fraudulent or misleading activities.

  • Copy, reproduce, resell, or commercially exploit our website content without our written permission.

Any violation of these Terms may result in suspension or termination of access to our website or services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse or cancel an order or restrict access to our services where reasonably necessary, including in cases of suspected fraud, misuse, unauthorized activity, or violation of these Terms.

You understand that information transmitted over the internet may pass through various networks and may be subject to technical processing required for transmission.

Payment information submitted through our website is processed through appropriate payment service providers and security systems.

You may not reproduce, duplicate, copy, sell, resell, or exploit any part of our website, products, services, content, or access to our services without our express written permission.

The headings used in these Terms are for convenience only and do not affect the interpretation of the Terms.


SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make reasonable efforts to ensure that the information displayed on our website is accurate and up to date.

However, occasional errors, omissions, inaccuracies, or outdated information may occur, including in relation to:

  • Product descriptions

  • Product availability

  • Prices

  • Offers and promotions

  • Shipping charges

  • Delivery timelines

  • Product specifications

The information available on our website is provided for general information and shopping purposes.

We reserve the right to correct, modify, or update information on our website at any time without prior notice.

We are not obligated to update all information on the website unless required by applicable law.


SECTION 4 – MODIFICATIONS TO PRODUCTS, SERVICES AND PRICES

Product prices, availability, descriptions, and offers are subject to change without prior notice.

We reserve the right to modify, suspend, or discontinue any product, service, feature, or part of the website at any time.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the website or any product or service, except where otherwise required by applicable law.

If a product is listed at an incorrect price due to a typographical, technical, or pricing error, we reserve the right to contact you for further instructions or cancel the affected order and provide appropriate notification.


SECTION 5 – PRODUCTS

Certain products may be available exclusively through our website and may be available in limited quantities.

Product availability is subject to change without notice.

We make reasonable efforts to display product photographs, colours, fabrics, designs, and details as accurately as possible. However, the actual colour of a product may vary slightly depending on lighting, photography, device settings, screen resolution, brightness, and other factors.

Product descriptions, photographs, specifications, prices, and availability may be changed or updated at our discretion.

We reserve the right to limit the quantity of products purchased by a customer and to discontinue products at any time.

Returns and exchanges, where applicable, are governed by our Refund, Return & Exchange Policy.


SECTION 6 – COLOURS AND PRODUCT VARIATIONS

We have made reasonable efforts to display product colours as accurately as possible.

However, colours may appear different on different screens, mobile phones, computers, tablets, and other electronic devices.

Therefore, we cannot guarantee that the colour displayed on your device will exactly match the actual product.

For handmade, hand-printed, block-printed, Kalamkari, Bandhani, and similar products, minor variations in print, colour, pattern, texture, or finish may occur. Such variations may be natural characteristics of the manufacturing or printing process and may not be considered defects.


SECTION 7 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel any order placed through our website where reasonably necessary.

We may limit quantities purchased per customer, household, account, payment method, or shipping address.

If we modify or cancel an order, we may attempt to notify you using the email address or phone number provided at the time of purchase.

You agree to provide complete, accurate, and current information when placing an order.

You are responsible for ensuring that your:

  • Name

  • Email address

  • Mobile number

  • Billing address

  • Shipping address

  • Payment information

  • Other order details

are accurate and complete.

Srivika Fashions will not be responsible for delivery problems resulting from incorrect or incomplete information provided by the customer, subject to applicable law and our Shipping Policy.


SECTION 8 – THIRD-PARTY SERVICES AND TOOLS

Our website may use third-party services, tools, applications, payment gateways, shipping services, analytics services, or other technology providers.

These third-party services may operate independently from Srivika Fashions.

Your use of third-party services may also be subject to the terms and policies of the relevant third-party provider.

We are not responsible for services provided directly by third parties, except to the extent required by applicable law.


SECTION 9 – THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

These links may be provided for your convenience.

Srivika Fashions does not control or guarantee the content, accuracy, security, availability, or privacy practices of third-party websites.

Before using a third-party website or completing a transaction with a third party, you should review its terms and privacy policies.

Any complaints or concerns relating specifically to a third-party website or service should be directed to the relevant third party.


SECTION 10 – CUSTOMER FEEDBACK AND SUBMISSIONS

If you voluntarily provide feedback, suggestions, reviews, comments, photographs, or other content to Srivika Fashions, you agree that we may use such content for legitimate business purposes, including improving our products and services and promoting our business, subject to applicable law.

You represent that any content submitted by you:

  • Does not violate the rights of any third party.

  • Does not contain unlawful, defamatory, abusive, obscene, or harmful material.

  • Does not contain malicious software or harmful code.

  • Does not impersonate another person.

  • Does not contain false or misleading information.

We reserve the right to remove or decline to publish any content that we reasonably consider inappropriate or in violation of these Terms.


SECTION 11 – PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, protect, and process your personal information.

By using our website and providing personal information, you acknowledge that you have read and understood our Privacy Policy.


SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

From time to time, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery timelines, availability, or other information.

We reserve the right to correct any errors, inaccuracies, or omissions and to update or cancel an order if information is found to be incorrect, including after an order has been placed.

Where required, we may contact you using the information provided during your purchase.

We are not obligated to update, amend, or clarify all information on the website unless required by applicable law.


SECTION 13 – PROHIBITED USES

You are prohibited from using our website or its content:

  1. For any unlawful purpose.

  2. To violate any applicable laws or regulations.

  3. To infringe upon our intellectual property rights or the rights of others.

  4. To submit false or misleading information.

  5. To upload or transmit viruses, malware, or harmful code.

  6. To attempt to gain unauthorized access to our website, servers, or systems.

  7. To interfere with or circumvent the security features of our website.

  8. To collect or misuse the personal information of other customers.

  9. To engage in fraudulent, abusive, threatening, or harmful activities.

  10. To use automated systems to scrape, copy, or reproduce website content without permission.

  11. To impersonate another person or misrepresent your identity.

  12. To interfere with the normal operation of the website.

We reserve the right to suspend or terminate access to our website where we reasonably believe these Terms have been violated.


SECTION 14 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We make reasonable efforts to maintain the availability, accuracy, and security of our website. However, we do not guarantee that:

  • The website will always be available or uninterrupted.

  • The website will always be error-free.

  • All information will always be complete, accurate, or current.

  • The website will be free from viruses or other harmful components.

Your use of the website is at your own discretion and subject to applicable law.

To the maximum extent permitted by applicable law, Srivika Fashions, its owners, employees, service providers, suppliers, and affiliates shall not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or products purchased through the website.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.


SECTION 15 – INDEMNIFICATION

You agree to indemnify and hold harmless Sri Vika Fashions, its owners, employees, service providers, suppliers, and affiliates from claims, losses, liabilities, damages, or expenses arising from:

  • Your violation of these Terms.

  • Your misuse of our website.

  • Your violation of applicable laws.

  • Your infringement of the rights of another person or entity.

  • Information or content submitted by you that violates the rights of others.

This provision applies to the extent permitted by applicable law.


SECTION 16 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permitted by applicable law.

The remaining provisions of these Terms shall continue to remain valid and enforceable.


SECTION 17 – TERMINATION

These Terms remain effective unless terminated by you or Sri Vika Fashions.

You may stop using our website at any time.

We may suspend or terminate your access to our website or services if we reasonably believe that you have violated these Terms or engaged in unlawful, fraudulent, or abusive activity.

Any obligations or liabilities that arose before termination shall continue to apply after termination where applicable.


SECTION 18 – ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy, Shipping Policy, Refund/Return Policy, and any other policies published on our website, constitute the agreement governing your use of our website and services.

These Terms supersede any previous agreements, communications, or understandings relating to your use of our website, unless otherwise required by law.


SECTION 19 – GOVERNING LAW

These Terms of Service and any separate agreements under which Sri Vika Fashions provides products or services shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts in India, subject to applicable law.


SECTION 20 – CHANGES TO TERMS OF SERVICE

Srivika Fashions reserves the right to update, modify, or replace any part of these Terms of Service at any time.

The latest version will be published on our website.

You are responsible for periodically reviewing these Terms for any changes.

Your continued use of the website after revised Terms are posted constitutes acceptance of the updated Terms, subject to applicable law.


SECTION 21 – CONSENT TO RECEIVE COMMUNICATIONS

By providing your contact information and using our website, you may receive communications from Srivika Fashions through:

  • Email

  • SMS

  • WhatsApp

  • Telephone calls

  • Other applicable electronic communication channels

These communications may relate to:

  • Order confirmation

  • Payment

  • Shipping and delivery

  • Returns and exchanges

  • Customer support

  • Account-related information

  • Important service notifications

  • Promotional offers, discounts, new products, and newsletters, where permitted by applicable law

You may contact us if you wish to opt out of promotional communications.


SECTION 22 – IMPORTANT: PLEASE READ BEFORE PURCHASE

We request all customers to carefully read our:

  • Shipping Policy

  • Refund, Return & Exchange Policy

  • Privacy Policy

  • Terms of Service

  • Any other applicable policies displayed on our website

before purchasing any product online or through WhatsApp.

By placing an order with Srivika Fashions, you acknowledge that you have had the opportunity to read and understand these policies and agree to be bound by them, subject to applicable law.

If you have any questions regarding our policies or an order, please contact us.

Contact Us

Srivika Fashions
Email: support@srivikafashions.com
WhatsApp: 9791035246